DC SoccerTots Policies

Registration Policy

Weather Cancellation Policy

SoccerTots has the best interest of our kids in mind. Any decision to cancel classes will be made in conjunction with the hosting facility. Should SoccerTots be cancelled due to weather, a notice will be posted on the front page of the website, www.soccertotsdc.com, and the SoccerTots office voicemail, 703.953.1667, will be updated. Any potential makeup information will be posted as soon as possible.

Due to the unpredictable nature of the weather and user permits, outdoor classes may not be rescheduled if a suitable time and location can not be found. Participants of outdoor classes may be offered the opportunity to make up a cancelled class at a different location on a space available basis.

Make Up Policy

SoccerTots encourages our kids to attend all classes in a session. However, we do understand that travel, illness and life events can take priority. If your SoccerTot misses a class for any reason, just give us a call on 703.953.1667 to schedule a make up. We offer our classes at a variety of days, times and locations, so there is plenty of flexibility to accommodate your schedule. Make ups must be scheduled during the same session of the missed class. Exceptions are at the discretion of SoccerTots Management. No refunds or credits will be given for missed classes.

No Obligation Trial Policy

SoccerTots offers a no-obligation trial for all our classes. Trials must be arranged by calling the office on 703.953.1667. Trials are offered on a first come first serve basis. A paying customer may take the place of a trial at any time. Should this happen, SoccerTots will make every effort to reschedule the trial. If a trial results in a registration, payment for that class and the remainder of the session is due. If there is no registration from the trial, than no fee is due.

Payment Policy

The Class Fee and Annual Registration Fee (when applicable) must be paid in full prior to the start of the session. SoccerTots accepts Cash, Checks, MasterCard and Visa. A $20 fee will be assessed for all returned checks. SoccerTots reserves the right to remove non paying members from class.

Pro-Rating Policy

SoccerTots offers rolling registration so you may join at any time for a pro-rated amount. The amount due is calculated by the number of classes remaining in the session plus the Annual Registration Fee (when applicable).

Class Change & Cancellation Policy

DC SoccerTots reserves the right to cancel or combine classes as necessary. A minimum of four registered children are required to run a class. Should SoccerTots cancel or make a change to a class, we will make every effort to enroll your child in another class. Customers of classes cancelled by SoccerTots will receive a 100% refund or a credit on their account at the customer's discretion.

Refund Policy

SoccerTots has a strict policy of NO REFUNDS. Should you choose to withdraw your child from SoccerTots during a session, we are happy to place a credit on your account. The credit will be equal to the cash value of the number of days remaining in the session. No credit will be given for the Annual Registration Fee. Credits must be used within 12 months and may only be used by the registered child or their siblings. Credits are non-transferable.